refully Updates

refully Updates

refully.ai

November 3rd, 2023 at 6:58 PM

Q. How is Refully fee calculated?

by Refully
Refully charges 18% recovery fee on all successful Amazon reimbursements. This means if we’re unable to recover any reimbursements for your account, you won’t be charged anything.
FAQ
November 3rd, 2023 at 6:58 PM

Q. When will the reimbursements come into my bank account?

by Refully
You will receive the reimbursed amount along with your Amazon payout. Generally, these deposits are made every two weeks. Please check your Seller Central statements to see the disbursement schedule.
FAQ
November 3rd, 2023 at 6:58 PM

Q. Why do I need to connect my Seller Central account?

by Refully
We ask to connect your Seller Central so Refully can access your product data and provide a more intuitive user experience. View Refully’s data privacy policy here.
FAQ
November 3rd, 2023 at 6:57 PM

Q. Why do I need to give the account manager permissions?

by Refully
Your account manager needs the proper permissions to discover, claim, and track all reimbursement opportunities within your account. Read more about our Privacy Policy here.
FAQ
November 3rd, 2023 at 6:57 PM

Q. How do I get the free $1,000 reimbursements?

by Refully
Upon sign-up, new users’ first $1,000 reimbursements will be free. This offer is limited to one per Seller Central account. If subscription is canceled without receiving all of $1,000, the remaining amount will be saved and you will be
FAQ
November 3rd, 2023 at 6:57 PM

Q. How Do I Fix Account Manager Connection Issue?

by Refully
Did you receive Account Manager Connection Issue on the Dashboard? This warning appears on the activity log when your account manager has flagged that they did not receive the proper permissions on Seller Central. How to Fix Head over to
FAQ
November 3rd, 2023 at 6:56 PM

Q. Why is My Estimated Reimbursement Different?

by Refully
While your account manager considers every angle available to get you an accurate estimate, there are sources out of their control that change the resulting reimbursement. One of the major ones is when Amazon discovers the missing units
FAQ
November 3rd, 2023 at 6:56 PM

Q. Is my account data secure?

by Refully
Yes, your data is 100% safe with us. Our team will not share or view your data without your consent. For more information, read our Privacy Policy here.
FAQ
November 3rd, 2023 at 6:56 PM

Q: What happens if I claim reimbursements myself?

by Refully
Don’t worry, we will only charge a fee for reimbursements obtained by Refully account managers. Other reimbursements, whether generated by your own staff or by Amazon unprompted, will not be included in our reporting and fees.
FAQ