timestamp1699037758957Q. Can I cancel my Refully service at any time?by RefullyYes, you can cancel at any time. To cancel Refully, head over to Billings and click “Cancel Subscription.” Once canceled, you will be billed for the current month up to the cancellation date.
timestamp1699037734577Q. Is Refully Amazon ToS compliant?by RefullyYes, Refully’s reimbursement process and tools fully comply with Amazon’s Terms of Service. In accordance with Amazon’s Terms of Service, Refully does not automate claim submissions. Your account manager discovers each potential claim
timestamp1699037707411Q. How do I pay for Refully?by RefullyPlease enter your payment information in Billings page. Your Refully payment date will be matched to your Amazon statements. Our integration with Stripe securely encrypts all of your payment information.
timestamp1699037681724Q. Which marketplaces do you cover?by RefullyRefully is available for all marketplaces across Amazon.
timestamp1699037667359Q. What kind of reimbursements do you recover?by RefullyRefully currently covers the following reimbursement types: Lost inventory in FBA warehouse Damaged inventory in FBA warehouse Missing inbound shipments Overcharged pick and pack fee Upcoming features to be covered in the near
timestamp1699037638468Q: Do I need to stop all other reimbursement services to use refully?by RefullyNo, it is not necessary to stop all other reimbursement services before using Refully. However, you may encounter lower than average reimbursements on each service and system errors with the other service due to overlap in reimbursement
